Words
Occasionally I write articles on product design and other topics. I publish these on Medium, but you can also read them here.
Prioritisation is one of the hardest problems in product development, not because teams lack ideas, but because they lack a shared vision. Without structure, prioritisation quickly becomes driven by opinion, hierarchy, or the loudest …
Design thinking is not a workshop, a set of tools, or a shiny process. It is a mindset that helps teams make better decisions, move faster, reduce risk, and create great products. In a …
A clear, practical exploration of the principles and systems that create successful interfaces. A well-designed user interface feels effortless. It supports users by providing clarity, predictability and next steps, while remaining quietly in the …
Startups thrive on speed. Small teams, tight timelines and limited resources make traditional, heavyweight design processes risky. For early stage ventures, the aim is rapid validation: learning quickly whether you are building something users …
Many companies spend a lot of their product budget on features that users never wanted The main problem is not a lack of talent or creativity, but relying on untested assumptions. Even when features seem …
The stock-trading app Robinhood has been both a major beneficiary and an important enabler of the surge in day-trading volumes by retail investors on discount brokerage apps since the onset of the pandemic. This …
Clear communication is the foundation of a good user experience. Look closely at most digital products, and you will see that the bigger issues rarely come from missing features. They arise when the product …
Design is often described as a linear process, but the truth is that real product work rarely moves in a straight line. It loops, it bends, it pauses due to dependencies, then accelerates. Over …







