CBA transaction banking portal.

CBA transaction banking portal.

CBA transaction banking portal.

CBA transaction banking portal.

CBA transaction banking portal.

CBA

Transaction Banking Portal

Transaction Banking Portal

Transaction Banking Portal

The complex relationship between a bank and its business customers requires specialised tools and insights. I designed a platform that facilitated the onboarding and maintenance of business customers to CBA's Business Banking channel.

RESPONSIBILITIES

Creative Direction, Visual Design, UX, Interaction Design

cba_transactionbanking_hero

Mixing business with pleasure.

Enabling business customers the transparency and tools they require is a challenging task. We designed this transaction banking portal to allow one of Australia's biggest banks to maintain a closer relationship with businesses across the multitude of tasks they face.

Communication is key to these customers, so that was the cornerstone of the proposal. Clear overview of tasks, next steps, progress and requirements means that both the bank and its customers can save time and money.

Final designs

Below is a selection of the final screens. 

Dashboard

3.1-Dashboard

Task Detail

Search results - desktop

3.2-Task-Detail

Message Centre

Search results - desktop

3.3-Message-Centre

Implementation Dashboard

Search results - desktop

3.4-Implementation-Dashboard

Implementation Task

Search results - desktop

3.2-Task-Detail